By Clarkey OK lets just get some things done first 1. Get Connected 2. Download Flash & Backup 3 3. Registration Page, Must be registered for complete backup After all has been completed then we can proceed 1 .Connect Phone 2. Open Flash&Backup3 3. Select Active Phone Profile 4.Check All Boxes 5. Change Backup Format To SHX (S-Records File) 6 Then Click Read Data 7. Backups will be saved here